Consumer Cellular Reviews
(Rated by 1519 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
$OFF10
$OFF5
$OFFOverall Rating
4.6
Base on 19 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Shipping & Delivery4.4
- Return Policy4.4
- Customer Service4.2
- Good Value4.7
Recent Customer Reviews (19)
Rosetta Zalewski
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Paul Krueger
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Nora Minder
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Lena Sigurvaldadóttir
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Sherry Williams
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Lisa Baine
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Andrea Bachmeier
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Katrin Jaeger
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Elberd Inarkaevich
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Sebastian Waters
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Consumer Cellular Pricing
Unlimited Talk and Text with 1 GB of data
$20
Unlimited Talk and Text with 5 GB of data
$25
Unlimited Talk and Text with 10 GB of data
$35
Unlimited Talk, Text, and Data
$50
AutoPay discount
$5
Express shipping
$10
Average monthly service
up to $28
Payment Methods
Accepted Payment Options:
Prices for items on Consumercellular.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Consumer Cellular credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Consumer Cellular Pros & Cons
Pros
1
Affordable Plans: Consumer Cellular offers competitively priced plans starting at $20 per month with no hidden fees, making it appealing to budget-conscious individuals and families.
2
Flexible Options: The service provides a variety of plans that can be customized to fit individual or family needs, allowing for changes as needed.
3
Reliable Network Coverage: By leveraging major carriers like AT&T and T-Mobile, Consumer Cellular ensures widespread and reliable network coverage, reducing the likelihood of dropped calls or poor connection quality.
4
Excellent Customer Service: Consumer Cellular is known for its personalized customer service, particularly for seniors, with U.S.-based support representatives.
5
AARP Discounts: Members receive an additional 5% discount on monthly plans and an extended 45-day risk-free guarantee.
6
5G Data Speeds: Consumer Cellular offers 5G data speeds, enhancing the mobile experience.
7
Bring Your Own Phone: Users can bring their own unlocked and compatible phones to the network.
CONS
1
Network Coverage Limitations: Coverage may be limited in rural or remote areas, leading to occasional gaps in service.
2
Limited High-Speed Data: High-speed data options are limited, and data speeds can be throttled once the high-speed limit is reached.
3
Limited Smartphone Options: The selection of smartphones is restricted compared to larger carriers, lacking the latest models and advanced features.
4
Data Sharing on Multiline Accounts: Data usage is pooled on multiline accounts, which can lead to limitations for heavy data users.
5
Non-AARP Plans Less Competitive: Plans for non-AARP members may not be as attractive compared to other providers, making it less appealing for younger demographics or those ineligible for AARP membership.
Consumer Cellular Features and Benefits
Features
No Activation Fee
There's no activation fee when switching to Consumer Cellular.
No Contract
Offers flexible monthly plans with no contract.
Affordable Service
Designed to save money, an average customer pays under $28/month for all the talk, texting, and data they need.
Flexible Prepaid Phone Plans
Provides flexible prepaid phone plans.
Choice of Networks
Runs on AT&T’s network, providing similar experience with the same towers.
Top-Notch Customer Service
Known for its friendly customer service.
Device Compatibility
Wide range of compatible devices.
AARP Discounts
Offers superb AARP discounts.
Easy Switching
Allows keeping the same phone number when switching.
Free Calling to Canada and Mexico
Offers free calling to Canada and Mexico from the continental United States.
Automatic Upgrades
Automatically upgrades to the next level plan for the best possible rate based on usage.
Online Account Management
Provides 24/7 online access to account for managing billing preferences, tracking usage, adding or removing services, finding troubleshooting resources, and changing monthly plan.
AutoPay and Paperless Billing
For convenience, automatically signs up for AutoPay and paperless billing.
100% Risk-Free Guarantee
If not completely satisfied within 30 days (data use is limited to 500MB), can cancel the service.